Answers to common questions from buyers and companies.
An AI-powered B2B marketplace by Top Happiness Business Center, Sharjah. It connects buyers with qualified companies across the UAE through smart matching, structured quotations and automated follow-up.
No. The platform is open to all eligible companies in the UAE. Companies based at the center receive a THBC Priority membership with declared, transparent privileges.
Yes. Submitting requests and comparing quotations is free. The commercial transaction is directly between you and the supplier; the platform does not hold funds on behalf of others.
Labels reflect the platform's own checks: not verified, documents submitted, automated checks passed, or officially verified. Only 'Officially verified' indicates confirmation through a trusted authority integration.
Only within the mandate you configure. The agent never invents prices or discounts and cannot issue binding commitments without explicit rules and authorization from your company.
No. Each company's data, memory and AI context are strictly isolated. Every query is checked server-side against your organization's permissions.
Use the Support page. Logged-in buyers can file complaints directly; others will find contact instructions there.
Arabic and English across the website, portals and AI assistants.